General FAQ
These questions broadly apply to ZSuite Tech and different aspects of our platform as well as your experience as a client. [Click on the articles below to access content.]
- Are there any FDIC FAQs I can refer to?
- What if my sign-up link is expired or I can’t find the invitation email?
- Can I give an FI Admin read-only access?
- What reports are available for FI Admin users?
- How do I update org user emails (non-SSO)?
- How do I receive and send encrypted emails?
- Who do I contact for help?
- Is ZEscrow secure?
- Is my personal information shared?
- How long is my data retained?
- Is there an audit trail of what users do online through a report or lookup?